Let's make the next step easy
Questions about sizing, custom artwork, bulk orders, or an existing purchase? Reach the Fraem team your way. We read every message and respond with clear next steps.
- Replies within 24 hours
- Nationwide delivery in Pakistan
- Cash on delivery available
Frequently asked
How fast will I get a reply?
Our team answers WhatsApp and email within 24 hours on business days, usually much sooner. For the quickest response, message us on WhatsApp.
Can you handle bulk or custom orders?
Yes. Share your design, quantities, sizes, and deadline. We will confirm pricing, artwork placement, and a delivery timeline before anything goes to print.
I placed an order but did not get a confirmation. What now?
Use Track order with your order number, or send us your name and the email or WhatsApp number you used at checkout and we will locate it for you.
Do you offer returns or size swaps?
Eligible ready-to-wear pieces can be exchanged for sizing within our returns window. Custom-printed items are made to order, so contact us before ordering if you are unsure about fit.